Refund policy

Last updated: August 23, 2026

At Gujju Goods, we want every order to arrive correctly and in good condition. Because our products are consumable wellness products, we do not accept general returns or exchanges. We will, however, make things right when an order arrives damaged, defective, misprinted, or incorrect, or when a package is confirmed lost in transit.

Damaged, Defective, Misprinted, or Incorrect Products

Damaged during delivery
Defective
Misprinted or mislabeled
Different from the item ordered
Missing from the shipment

Email hello@gujjugoods.com and include:

Your full name
Your order number
A brief explanation of the issue
Clear photographs of the product, packaging, shipping label, and any damage or defect

Please retain the product and its original packaging until the claim has been reviewed. We will notify you whether the claim has been approved or denied.

If the issue is confirmed as an error by Gujju Goods or our fulfillment partner, we will provide a replacement or refund at no additional cost.

Lost Packages

Claims for packages lost in transit must be submitted no later than 30 days after the estimated delivery date.

Contact hello@gujjugoods.com with your order number and shipping information. We may ask you to confirm your delivery address or assist with a carrier investigation before approving a replacement or refund.

Returns and Exchanges

Because supplements and wellness products are consumable, we do not accept returns or exchanges for:

Changing your mind or buyer's remorse
Taste or flavor preferences
Ordering the wrong product
Dissatisfaction with individual results
Products that are no longer wanted
Products that have been opened or used

Do not mail a product back without first receiving written authorization from Gujju Goods. Unauthorized returns, including products sent to our business mailing address, will not be accepted or refunded.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address during checkout.

If a shipment is returned because an address was incorrect, incomplete, or considered insufficient by the carrier, the customer will be responsible for applicable reshipping costs after an updated address is confirmed. Original shipping charges are nonrefundable.

If a package is abandoned, destroyed, or cannot be returned because of an incorrect address or an unavailable recipient, we cannot provide a refund or replacement.

Unclaimed or Refused Packages

Orders returned because they were unclaimed or refused may be reshipped at the customer's expense. We do not provide refunds for packages that are refused or left unclaimed.

Cancellations and Order Changes

Contact us immediately if you need to cancel an order or correct its shipping address. Orders generally remain editable for only a short period before being accepted for fulfillment. We will try to accommodate requests submitted within two hours after purchase, but changes and cancellations are not guaranteed.

Once an order has been accepted or prepared for fulfillment, it cannot be canceled, changed, or refunded.

Approved Replacements

Approved replacements will be sent at no additional cost. Replacement orders are generally prepared for shipment within three business days after approval.

Approved Refunds

Approved refunds will be issued to the original payment method. Once issued, the time required for the refund to appear depends on the customer's bank or payment provider.

Original shipping charges are refundable only when the order issue is confirmed as an error by Gujju Goods or our fulfillment partner.